Nadia begins from the Jordaan, the web of narrow canals west of the centre, and she is twenty-seven, brunette and 169 cm. She can be written to in Russian or in English. Nuru and soapy are the formats she is asked for, both of which depend on the bathroom, so a returning guest who stays in the same hotel each visit can tell the house what the shower is like before he books. She is precise about time and easygoing about everything else. Whether the hotel is on the western canals, near the station or across the Amstel, her arrival from the Jordaan falls inside the forty to sixty minute window. She asks for a start time the guest can keep, so a meeting likely to overrun is worth mentioning before the booking is confirmed. If the bathroom turns out not to suit nuru or soapy, she suggests oil instead and the guest agrees before anything begins.

Nadia decides which bookings she takes and may decline any of them; she sets the limits for what a session includes, says what they are, and may end a visit at any point, as the terms set out.